Our Privacy Policy

Effective Date: March 1, 2023

Welcome to Dulia, a platform designed to help you create custom embeddable AI assistants for your digital projects. We, at Dulia, are committed to protecting your privacy and being transparent about the information we collect and how we use it.

This Privacy Policy describes how Dulia collects, uses, shares, and protects your personal information when you use our services, visit our website, or interact with our AI assistants. By using our platform, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Personal Information: We may collect personal information such as your name, email address, and billing information when you register for an account, make a purchase, or contact us for support.


2. Usage Information: We collect data related to your use of our platform, including the AI assistants you create, their configurations, interactions, and performance metrics.


3. Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your interactions with our platform, your preferences, and your device information.

How We Use Your Information



1. To provide and improve our services: We use your information to create and manage your account, provide customer support, and enhance our platform and AI assistants.


2. For research and development: We analyze usage information to better understand user needs, improve AI capabilities, and develop new features.


3. For marketing and communication: We may use your contact information to send you promotional materials, newsletters, and platform updates. You can opt-out of these communications at any time.

Sharing Your Information



1. Service Providers: We may share your information with third-party service providers that help us operate, maintain, and improve our platform. These providers are bound by confidentiality agreements and are not allowed to use your information for other purposes.


2. Legal Compliance: We may disclose your information if required by law, regulation, or in response to legal requests.


3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

1. Access and Correction: You may access, update, or correct your personal information through your account settings or by contacting us.


2. Deletion: You may request the deletion of your personal information by contacting us. We will take reasonable steps to delete your information, subject to any legal obligations or ongoing contracts.


3. Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in the messages or by contacting us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will notify you of any significant changes by posting an updated version on our website and updating the effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please email us at: p@dulia.io